Shoulder season

During the peak visitor season, Parks Canada provides "upon arrival" service at all lock stations and bridge stations along the Trent-Severn Waterway.

Mobile crews on the Trent-Severn Waterway were first utilized in 1997. The Mobile crews service will continue to operate multiple lock stations, conducting lockages within a grouping. Each lock station operated by mobile crews will be equipped with a phone number that will connect the boater to the lock staff, in order to be provided with an estimated lockage time.

LOCK STATION GROUPINGS
LOCKS 1, 2 AND 3
LOCKS 4, 5 AND 6
LOCKS 8 AND 9
LOCKS 10 AND 11/12
LOCKS 13 AND 14
LOCKS 15 AND 16/17
LOCKS 22 AND 23
LOCKS 24 AND 25
LOCKS 38 AND 39
LOCKS 40 AND 41

• Accurate wait times can be provided by lock staff by using the phone number service. Phone numbers are available at lock stations and bridges.

The following lock stations provide upon arrival service during the shoulder seasons:
7, 18, 19, 20, 21, 26, 27, 27, 28, 30, 31, 32, 33, 34, 35, 36, 37, 42, 43, 44 & 45

Mobile Crews: This is a service that has been utilized on weekdays in the spring and fall at the Trent-Severn Waterway since 1997. In a mobile crew, lock staff travel and conduct lockages at multiple lock stations in a series. Mobile crews will travel with groups of boats within a "grouping". This has been referred to as "flying crews" or "roaming crews".

Groupings: This term describes the number of lock and bridge stations that a mobile crew are operating. The largest grouping operated by a single mobile crew will be 3 lock stations. This size grouping has been implemented at the Trent-Severn Waterway since 1997.

Phone Number Service: Each lock and bridge station that is operated with a mobile crew will have informational signage on the lock station including contact information for the responsible mobile crew. The lock staff will provide estimated lockage times for that boater.