Your health care plan as of July 1st, 2023

May 12th, 2023

Good afternoon,

On July 1^st, 2023, changes to the Public Service Health Care Plan (PSHCP) will come into effect and Canada Life will become the new plan administrator.

By now, Canada Life should have contacted all PSHCP members by email to invite them to complete their positive enrolment and create their account on the new PSHCP member services website. Invitations were sent out in a phased approach based on your month of birth.

If you have not received your positive enrolment invitation, it is important that you contact the Canada Life PSHCP Member Contact Centre at 1-855-415-4414 as soon as possible. Otherwise, you will not be able to submit your claims as of July 1^st.

Canada Life becoming the new PSHCP administrator does not impact any other public service benefit plan. All other plans keep their current plan administrator:

• Public Service Dental Care Plan: Canada Life
• Pensioners’ Dental Services Plan: Sun Life
• Disability Insurance plan: Sun Life
• Public Service Management Insurance Plan: Industrial Alliance. 

You will find all the information you need to get ready for the Public Service Health Care Plan transition to Canada Life. I also invite you to consult the March PSHCP Bulletin, the new PSHCP administrator frequently asked questions and the Canada Life website for more details.

Thank you,

Réa McKay

Vice President, Human Resources and Employee Wellness

Reminder to managers: In keeping with Parks Canada's procedures for communications with employees, managers are responsible for ensuring all employees under their responsibility receive the information intended for them. It is important that you find a means to transmit this message and, if any, the attachment(s) to employees without access to Parks Canada e-mail or the intranet, e.g., by posting it, circulating a paper copy or by any other appropriate means.