2023-2024 Annual Report of the Office of the Ombud

I am pleased to share with you the Office of the Ombud Annual Report for the period from April 1, 2023, to March 31, 2024.

This report includes a summary of our services, what the Office of the Ombud heard this year (the 3 main themes, a number of best practices and a few opportunities for growth), as well as a summary of our priorities. We hope the report provides some insight into our organization and the work we do to support team members.

We appreciated learning from you and wish to express our gratitude for the collective courage and wisdom of Parks Canada team members.

I look forward to continuing to connect and engage with as many Parks Canada team members as possible, at all levels, through the various Ombud events, visits, or during confidential discussions.

Warmest regards,